Enhancing Communication Between Provider and Patient Using

Equine Interactive Learning

Audience

Physicians, Nurse Practitioners, Physician Assistants, Nurses, CAM Practitioners and other interested health professionals

Description

Communication is the center of successful practice. It starts with introductions and first impressions. It traverses the concepts of trust, respect, presence, and compassion. Failure in any part of this can lead to miscommunication, misdiagnosis, education errors or deficiencies for the patient and potentially malpractice. In fact, on average, 75% of patients complain that their provider(s) don’t communicate well. One third of patients feel that they have not been given the “full story”. 

This experiential workshop focuses on the concept of “patient-centered” care. Review the importance of verbal and non-verbal communication in the therapeutic space is highlighted. A focused look at one’s presentation style and how to modify it according to the patient and or family will be reviewed. Boundaries including boundary opening and boundary limiting behaviors and actions will be identified. Finally this workshop will look at balancing technical and cognitive skills with interpersonal skills. No riding and no previous horse experience needed.

Objectives

Upon completion of the activity the participant should be able to:

• Define patient-centered care

• Identify five outcomes of effective communication

• Identify incongruence between verbal and non-verbal communication

• Learn and/or refresh skills required to be present, focused and mindful with patients/clients, families and other professionals
  

• Identify projection and transference

• Identify the significance of personal and professional boundaries

• Identify incongruence between intention and behavior

Faculty

Medical Course Director: Donald Schulte, MD
Dr Schulte is the medical advisor to Horse Sense of the Carolinas, Inc. He completed his medical training at the University of Kentucky and his residencies in Internal medicine and Psychiatry at Duke University.  He has been in practice in Pinehurst, NC for over 30 years.

Shannon Knapp, MA, Equine Specialist, EAGALA Advanced, Parelli I:  Shannon Knapp, founder and president of Horse Sense of the Carolinas, Inc, has worked with and taught horses and people for over 20 years. She received her MA in 1993 from the University of Florida and spent almost 10 years teaching in college, she left academia and began working with abused & neglected horses. She began pairing "rescued" horses with people in 2001, and Horse Sense was formed soon after.          

Lisa Wheeler, MS Ed, PA-C
Ms. Wheeler is the Practice Administrator of Horse Sense of the Carolina’s, Inc. and also serves as Physician Assistant and Facilitator for Equine Assisted Learning Activities.  She has a Master’s Degree form Old Dominion University and completed her Physician Assistant training at Wake Forest University’s Bowman Gray School of Medicine.  She has multiple years experience working with undergraduate students, graduate students and residents on interviewing and physical assessment skills.

Credit

Pending MAHEC approval  [Continuing Medical Education (6), Continuing Education Units (0.6)]
Registration: Early: $145   After: $169
Educational Materials Provided

Registration

Register via MAHEC